Shipping Policy

At VazC Vinyl, we want your order to arrive safely and on time. Below you’ll find details about how we process and ship your purchases.
 

Order Processing

• Orders are typically processed within 2–3 business days after payment is received.

• Custom orders may take longer; we’ll provide an estimated timeline during the ordering process.

• Orders placed on weekends or holidays will be processed the next business day.
   

Shipping Methods & Rates

• Standard shipping within Canada is calculated at checkout.

• Expedited and tracked shipping options may be available at an additional cost.

• Local pickup/delivery (Ottawa area) may be offered on request. Please contact us to confirm availability.
   

Delivery Times

• Standard delivery within Canada usually takes 5–10 business days, depending on your location and chosen shipping method.

• Delivery times are estimates only and may vary due to carrier delays or seasonal demand.
   

Tracking Your Order

• If tracking is available for your order, you’ll receive a confirmation email with tracking details once your package has shipped.
   

Damaged or Lost Packages

• VazC Vinyl is not responsible for delays, lost packages, or damage caused by the carrier.

• If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist.

• Claims for lost or stolen packages must be filed with the carrier directly.
   

International Shipping

• At this time, we primarily ship within Canada. If you are outside of Canada and wish to place an order, please contact us before purchasing.
   

Questions?
For shipping inquiries, contact us at support@vazcvinyl.com